Barret, Kathleen

View Chapter: Solve the Right Problem by Understanding the Big Picture

KathleenKathleen is a recognized leader and visionary in business analysis. She founded and led the professional association for business analysts (International Institute of Business Analysis (IIBA®)) since its inception in 2003 to August 2013. Under Kathleen’s direction, IIBA grew from a completely volunteer-based organization with 37 members to a global organization with 29 staff and more than 26,000 members in 120-plus countries and more than $5 million in revenue. As a virtual company, IIBA presented unique challenges.


With her staff, Kathleen developed tools and approaches to support this nontraditional environment, and she is currently writing a book about how to create, run, and sustain a virtual organization. Throughout her career, Kathleen’s focus has been to improve organization performance either as an external consultant or in a staff role. From IT benchmarking to health checks, her approach has incorporated the four pillars or organizational capabilities: process, tools, information, and people. However, Kathleen believes that people provide the competitive advantage in the market.


Everyone can do technology, have great processes, but it is organizations that know how to leverage their most valuable and unique resource—their people—that will survive and thrive in business. Kathleen is a noted keynote speaker and instructor and has presented at conferences all over the world on:

  • The evolution and future of business analysis
  • Developing your staff and organizational capability
  • Creating and sustaining virtual organizations

Kathleen Barret T 416-417-6327 Twitter: @kathleenbarret