Communication and Leadership

“Think like a wise man but communicate in the language of the people.” – William Butler Yeats

“The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it.” – Theodore Roosevelt

Will the Real Business Analysts (BAs) Please Stand Up—Building a Capable Business Analysis Team – Kathleen B. (Kitty) Hass

To say that a successful business analysis practice requires a team of capable, credible BAs is somewhat of an understatement. Being capable in business analysis practices is not enough in this complex, global world in which we now live. As the complexity of projects increases, BAs need to be accomplished, perhaps gifted, strategic thinkers and leaders of change the first step in determining the optimal make-up of your business analysis team is to determine the type and complexity of work they are and will be performing…..

Click here to learn more about Kitty Hass.

What, Not Who or How—Getting to the Essence – Alec Sharp

A few years ago, I was absent-mindedly scanning my Twitter stream when one tweet grabbed my attention. Stephanie Nicolaou, then a university student studying computer science in the UK, tweeted, “Hmm, I wonder if companies/analysts actually sit there and think, ‘Oh, I know, let’s go through Brooks’ Essential/Accidental difficulties …’” I instantly thought, “Why, yes, we do.”…..

Click here to learn more about Alec Sharp.

Leadership in Business Analysis – Barbara Davis

Can you imagine getting a contract and then discovering the project is in so much trouble that everyone expects it to fail? How about joining that project and discovering a team so fractured they make the contestants on The Apprentice look like best friends? Well, that happened to me, but I learned a lot from the project and would really like to share the lessons with you…..

Click here to learn more about Barbara Davis.

Just Assumptions, Sound the Alarm! – Haydn Thomas

“All we need is just a …” How many times have you heard those words from your project manager or sponsor? Or, what about, “It’s just a project to do X and Y.” Then there’s the classic, “Can you just get on with it?”

The word just might be only four letters, but it throws up a potential world of pain for business analysts. Sponsors and stakeholders use the word just to get someone to do something or avoid doing something themselves. They also use just when there is a lack of information, as in “It’s just that …”…..

Click here to learn more about Haydn Thomas.

Six Improvisation Lessons for Better Business Analysis – Kupe Kupersmith

As a business analysis professional (BA), I realized there are two sets of skills needed to be successful. First are the skills commonly referred to as the hard or technical skills—tools and techniques such as user stories, use cases, workflow diagrams, project management skills, facilitating User Acceptance testing, and the list goes on. Second is the category called soft skills, traits, or characteristics. Attributes that fall under this category are communication skills (verbal and nonverbal), collaboration skills, being a trusting team member, and being open-minded and curious…..

Click here to learn more about Kupe Kupersmith.

Pssst…Can you keep a secret – Sandee Vincent

I’ve been a business analyst for years, and if I had to share one lesson I’ve learned during this time, it is the importance of keeping your mouth shut, especially during times of change. Let’s face it, change is not always good. It challenges us, pushes us, tests us, and darn it all, makes us grow too. As BAs, we work mostly on projects, and projects are about change. In this chapter I will share two lessons with you; one about how to gain the confidence of your stakeholders, and the other on helping your stakeholders cope with change.

Click here to learn more about Sandee Vincent.

Find your Gaps – David Barrett

I have often heard people talk about the perfect Business Analyst. Depending on what association or what organization you are talking to, the skill sets required will vary and thus the definition of the perfect BA will vary. But the truth is that no one is perfect. No one is ever the perfect fit. And more to the point, none of us in the BA community have it all. So this mentor will always advise both the junior and most seasoned BA to find and admit to your shortcomings. Identify your weaknesses. And get some help.

Click here to learn more about David Barrett.