“The only way to make sense out of change is to plunge into it, move with it, and join the dance.” – Alan Watts
Know your Stakeholders – Jonathan Nituch
We business analysts (BAs) consider ourselves to be in the “requirements business.” Eliciting, managing, and communicating requirements take up most of our time. Doing a great job with those requirements is how we contribute value to our organizations. All this is true, but it is not how we should view ourselves. Business analysts are in the stakeholder business. Knowing your stakeholders in business analysis often means the difference between success and failure…..
Click here to know more about Jonathan Nituch.
Walk in Their Shoes – Rod MacPherson
My biggest problem with the business analyst (BA) community is the tendency for analysts to spend too much time worrying about what is important—that is, the business. They express this concern by capturing highly formalized requirements. I will suggest a slightly different approach—stepping into the clients shoes…..
Click here to know more about Rod MacPherson.
Multicultural Challenges – Christine Beaulieu
Have you ever been called to work on a project already well under way, only to find challenging problems with the team members rather than with the project requirements themselves? Team members who refuse to communicate are scattered over three continents and making no efforts to achieve expected goals. Does this scenario sound familiar?…..
Click here to know more about Christine Beaulieu.
Working With Head, Heart, and Hand – David Rawsthorne
Have you ever worked on a project that delivered on time, to scope, and within budget, yet there was little enthusiasm or delight from the stakeholders in the weeks after implementation? Or on a change program in which end users bypassed the sophisticated new computer system, despite senior management hailing it as a resounding triumph?…..
Click here to know more about David Rawsthorne.
Creating Effective One-Page Documents to Establish Shared Understanding – Patrick van Abbema
There are too many examples of business analysts who failed to effectively create a shared and common understanding with stakeholders because they failed to understand the information needs of their audience…..
Click here to know more about Patrick van Abbema.
The Business Therapist – Mike Crawford
Business analysis has much more in common with psychotherapy than our clients would suspect. Psychotherapists avoid telling clients what their problems are or how to fix them. Almost no one takes that kind of advice, anyway. Therefore, therapists ask questions and make observations to guide patients towards understanding and dealing with their difficulties…..
Click here to know more about Mike Crawford.